Many of you are aware of the recent third-party liability and billing issues affecting DDD services, including occupational therapy, speech therapy, physical therapy, home healthcare and possible other areas. Some providers have been impacted negatively and been unable to receive payment or paid significantly less than normal since April 1st, 2025.
We have been actively engaged in discussions with both DDD and AHCCCS leadership to address these concerns. The advocates involved in this negotiation are all volunteers who do not benefit from this discussion and have devoted significant hours of their time in the last few weeks to provide feedback and solutions to the system. We are not providers and simply do this because of our complex knowledge around billing, systems of care, Medicare and Medicaid.
We are grateful for families and providers who reached out to let us know of the issues facing the community. We are grateful for our relationships with DDD and AHCCCS leadership who are willing to discuss issues and receive feedback from the community.
We are pleased to share that a solution is expected to be announced next week. Our goal remains ensuring that DDD members continue to have access to the services they need, that we have a vibrant network of providers and that DDD and AHCCCS continue to act as payers of last resort. We are committed to working closely with state agencies to make sure members, providers and taxpayers are treated fairly.
Stay tuned - we'll share more details as soon as they are available.
